Product Manager (Healthcare Software Startup)

A Series A software startup in the healthcare space builds products around AI from the start, and it is bringing in an early product manager. The aim is to replace clunky, spreadsheet-driven processes used by care providers with modern software, as part of a newly developed records system.

Your work

• Meet and observe customers as they handle patient check-in, appointment booking, invoicing and charting, and identify where they struggle most
• Produce fast prototypes, present them, collect reactions and refine
• Partner daily with the engineering team, devoting roughly half your time to it
• Convert individual customer asks into capabilities that benefit all customers, spanning brand-new products as well as upgrades to the main platform
• Take responsibility for outcomes like adoption, usage, satisfaction scores and time saved, and report findings to the founders weekly

Requirements

• Product management background at a startup between Series A and D; careers spent entirely at large technology companies will not be considered
• Two or more years working as a software developer ahead of a move into product management, with a computer science degree
• A feel for B2B software products; experience in healthcare AI or in updating legacy workflows is highly valued
• Humble, customer-driven and willing to roll up your sleeves

San Francisco, hybrid three days a week. Candidates need existing US work authorization, as sponsorship is not offered.