Executive Assistant / Operations Associate (Coaching Marketplace)

A venture-backed marketplace that connects clients with professional coaches is growing quickly with a very small team. It needs an assistant to back up the CEO and his right-hand operator while acting as the operational glue of the business, with a clear route into broader operations responsibilities over time.

Scope

• Keep calendars and inboxes under control for the CEO and the CEO’s chief of staff, including drafting emails in the CEO’s voice
• Manage the coach relationship: handle all correspondence linking clients with coaches, schedule introductions and send the right information
• Run invoicing and payment operations, from sending invoices and chasing collections to paying coaches
• Plan and carry out monthly events, working with restaurants and airlines and keeping guest lists in order
• Pick up ad hoc administrative work such as sorting tax paperwork and keeping the CRM current

Ideal background

• At least a year in a non-technical role (assistant, operations, business development, sales or customer success) at a young startup, or a new graduate who is set on joining one
• Willingness to start with hands-on assistant work before growing into operations
• Excellent writing, since you will draft messages and speak for the business to outsiders
• Independence and the ability to learn fast without close supervision
• A steady work history without repeated short stints

On-site in New York, NY with a full-time office schedule. Visa transfers considered.