Founding Customer Strategist, Ad Performance (AI Marketing Startup)

A fast-growing startup is applying AI agents to paid advertising for consumer brands. The founders currently handle customer onboarding themselves and want a dedicated person to own the customer relationship and create the function, with a route into leading a team later.

The work

• Run customer accounts from start to finish: weekly calls, supporting materials and performance reviews presented to marketing, executive and finance leaders at client brands
• Serve as the brand’s go-to expert on ad strategy, explaining the actions taken by the AI agents and the reasoning, and relaying what you learn about each client’s business to improve the system
• Dig into ad performance data, produce account audits and turn dense metrics into clear stories for executives
• Step into ad accounts and make manual changes whenever there are gaps to fill
• Shape the deployment process over time: playbooks, procedures and eventually hiring and managing a team

Profile

• Three or more years of experience, ideally a management consulting background (top-tier firms preferred) followed by performance marketing or other ads-related work
• Hands-on advertising experience at a fast-growing consumer brand or an ad-tech company is valued
• Consulting-grade communication with senior executives
• Curiosity about AI and a habit of building with it, such as automating workflows with coding agents
• Performance advertising depth, not purely brand marketing
• A STEM degree or strong school background is a plus

On-site in New York, NY. Not able to sponsor or transfer visas.