JOB-1683

A fast-growing startup that supplies speech, voice and expert-labeled training data to top AI research labs and large technology companies is adding several customer-facing strategists. Research customers are asking for deeper collaboration, so the company wants commercially minded people who are technically curious to run and expand those relationships.

The work

  • Inherit current customer relationships, keep them in good standing and widen them, often juggling several leading AI labs
  • Uncover upsell opportunities inside existing research groups and land new customers, carrying each deal through to revenue
  • Become a knowledgeable adviser on speech and voice data and on how models are trained with human input, so researchers see you as a partner
  • Translate what customers want to achieve into workable plans alongside internal research and operations colleagues
  • Partner with teammates so the data promised to customers arrives at high quality

Who thrives here

  • Background in deployment strategy, elite consulting (engagement-manager time helps) or a comparable client-facing job at an AI or data company; fewer years may be acceptable alongside relevant voice, audio or human-data expertise
  • Strong commercial instincts and comfort building relationships with engineers and senior leaders on the customer side
  • Technical intuition and quick uptake of the training-data lifecycle; the position is strategy-focused, not engineering
  • Comfort with SQL and with unclear problems in rapidly changing environments; time at an early-stage company is a bonus

Fully on-site, in the San Francisco Bay Area, the South Bay (Silicon Valley) or New York, NY. Visa transfers considered.